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The Palm Beach Cookie Policy

This policy outlines how The Palm Beach website uses cookies and manages user consent.

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  1. Introduction

This Cookie Policy applies to the website of The Palm Beach, located at 30 Berkeley Street, Mayfair, London W1J 8EH, which is operated by Genting Casinos UK Limited. It explains what cookies are, how they are used on the website, the categories of cookies applied, and the options available to users in relation to cookie consent and management.

By accessing or using The Palm Beach website, users are subject to the practices described in this Cookie Policy. This document should be read together with the Privacy Policy of The Palm Beach, which describes broader data processing activities.

  1. What Cookies Are

Cookies are small text files placed on a user’s device, such as a computer, tablet, or mobile device, when visiting a website. Cookies enable the website to recognise the device on subsequent visits and to store certain information about user preferences or actions.

Cookies may be set by the website being visited (first-party cookies) or by third-party services acting on behalf of the website operator (third-party cookies). Cookies also differ in duration: session cookies are deleted when the browser is closed, while persistent cookies remain on the device for a defined period or until deleted by the user.

  1. Legal Basis for Cookie Use

The Palm Beach website operates in accordance with the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR). Under PECR Regulation 6, storing or accessing information on a user’s device is only permitted where the cookie is strictly necessary to provide a service explicitly requested by the user, or where the user has given informed, specific, and freely given consent.

Non-essential cookies are not placed on a user’s device until that user has actively consented through the cookie consent mechanism displayed on the website. Continued use of the website without interacting with the consent tool does not constitute valid consent.

  1. Categories of Cookies Used

The Palm Beach website uses cookies in the following categories:

4.1 Strictly Necessary Cookies

Strictly necessary cookies are required for the website to function and cannot be disabled through the website’s cookie tools. They do not require user consent under PECR. These cookies are used to maintain session integrity, enable navigation between pages, and support security features. Without these cookies, core website services cannot be delivered.

4.2 Analytics and Performance Cookies

Analytics and performance cookies collect information about how users interact with the website. This may include information on which pages are visited, how long users remain on a page, and any errors encountered. The information collected is aggregated and is not used to identify individual users. Analytics and performance cookies are only placed following user consent.

4.3 Functional Cookies

Functional cookies allow the website to remember user choices, such as language preferences or display settings, to provide a more consistent experience across visits. These cookies are only placed following user consent.

4.4 Marketing and Targeting Cookies

Marketing and targeting cookies may be used to deliver content relevant to user interests and to measure the effectiveness of communications. They may be set by third-party services. These cookies are only placed following explicit user consent and may involve data being shared with third-party providers in line with their own privacy and cookie policies.

  1. Third-Party Cookies

Some cookies used on The Palm Beach website are set by third-party providers whose services are integrated into the website, including analytics platforms and social media tools. The Palm Beach does not control the cookie practices of these third parties. Users should review the privacy and cookie policies of any third-party services they use through the website.

Third-party providers may include services operated by companies such as Google, which use cookies for analytics and advertising purposes in accordance with their own published policies.

  1. Cookie Consent and Management

6.1 Consent Mechanism

When a user first visits The Palm Beach website, a cookie consent banner is displayed. This banner provides options to accept all cookies, reject non-essential cookies, or manage preferences by cookie category. Users must make an active selection. No non-essential cookies are placed before a selection is made.

6.2 Withdrawing Consent

Users may withdraw or amend their cookie consent at any time by accessing the cookie preference settings available on the website. Withdrawing consent does not affect the lawfulness of any cookie processing that took place before consent was withdrawn.

6.3 Browser-Level Controls

In addition to the on-site consent mechanism, users may manage cookies through their browser settings. Most browsers allow users to view, delete, and block cookies. Blocking all cookies may affect the functionality of the website, including features that rely on strictly necessary cookies.

Instructions for managing cookies can be found in the support documentation provided by the relevant browser provider.

  1. Retention of Cookie Data

The retention period for data collected through cookies varies according to the type and purpose of the cookie. Session cookies are deleted at the end of each browser session. Persistent cookies remain active for the duration specified at the time of placement, which may range from a single day to several years depending on the purpose of the cookie. Specific retention periods for individual cookies are available on request.

  1. Data Protection and User Rights

Where data collected through cookies constitutes personal data, it is processed in accordance with the UK GDPR and the Privacy Policy of The Palm Beach. Subject to applicable legal conditions, users have the right to request access to, rectification of, or erasure of personal data collected through cookies.

Users who wish to exercise their data protection rights or who have concerns about cookie practices may contact The Palm Beach using the following details:

  • Email: [email protected]
  • Telephone: +44 20 7493 6585
  • Postal address: The Palm Beach, 30 Berkeley Street, Mayfair, London W1J 8EH

Users also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the supervisory authority for data protection in the United Kingdom, if they consider that their rights under UK GDPR have not been respected.

  1. Updates to This Policy

This Cookie Policy may be updated from time to time to reflect changes in applicable law, regulatory guidance, or the cookie practices of the website. The current version of this policy is published on The Palm Beach website. Users are encouraged to review this document periodically. Continued use of the website following an update constitutes acknowledgement of the revised policy, subject to any requirement for renewed consent under applicable law.